Time Management

Time-Management
  • Our solution offers the ability to set pin length (1-8 digits in length) through the portal under the configurations settings
  • Employees can have multiple roles with a set default role assignment- will have a pop up to choose role after putting in pin
  • Ability to force clock in
  • Ability to add manual time entry in the event employee forgot to clock in/out
  • Ability to Print Employee Sales Summary at time of Clock
  • Ability to change employee status from active to inactive
  • Clocking out will print out either Employee Detail or a slip showing clock in and clock out time

Service Area/Revenue Center

Revenue Center

Table Service

  • Change Employee/Server
  • Fire by Course
  • Split Function to be split at anytime prior to payment
  • Split Evenly, Split by Position, Merge
  • Ability to count guests for reporting
  • Ability to Merge tables
  • Ability to Move order from one table to another
  • Rename table option
  • Add/delete table ability
Quantic-Bar Orders

Bar Tabs​

  • Credit Card Pre-authorizations
  • Ability to have Manual Bar tab names
  • Ability to rename and delete bar tabs
  • Able to transfer to a table
  • Sorted by Last Name
Quantic-Takeout Orders

Take out

  • Autofill information if customer profile already exist
  • Auto set pickup time to 20 mins after placing an order
Quantic-Delivery Orders

Delivery​

  • Integrated with google maps
  • Saves Customer Information if not exist in the system
  • Autofill all information if customer is saved in the system
  • Pre-set delivery minimum time

Quick Order

  • Add Call in name for Order Service Area
  • Ability to hold Orders to start new Orders

Order Management

Order Management
  • Place Order based on Revenue Center such as Main, Patio, Bar, Takeout, etc.
  • Ability to edit guest count in open orders
  • Option to choose which copy of receipt to print when paying

Coursing and Positions

  • Optional setting to enable courses for menu categories and items with unlimited course selection
  • Ability to start Course and Positions, after entering total guest count
  • Option to select the number of positions is determined by total guest count that was set
  • Order by Course (Add items under Course, unlimited coursing amount)
  • Ability to move items from one course to another
  • Option to share item with entire table or to share with selected positions

Firing

  • Ability to enable fire button to fire courses to kitchen
  • Fired time will be displayed beside Fire button.

Set Count

  • Set or remove item count directly on POS

Item 86

  • Mark items out of stock to prevent taking orders on unavailable items

Discounts

  • Option to apply discount the whole order or specific items
  • Predefined discounts
  • Prints receipt automatically when doing 100% discount

Comp

  • Option to comp on the whole order or on specific items
  • Predefined comp reasons
  • Prints receipt automatically when comping

Void

  • Option to void the whole order or specific items
  • Prints Void ticket to kitchen automatically when voiding specific items or whole order

Caller ID

  • Takes calls from customers and start orders with their information (phone number, address, etc.)
  • Able to take multiple calls

Access Management

  • Ability to assign multiple roles to an employee so that employee can have access to certain functions
  • Restrict employee access to discount, comp, void, etc.
  • Ability to enable/disable privileges at role level or employee level

Reporting

Reporting
  • Different level of reporting
  • Restrict user to Print EOD when there are open orders
  • Tax Inclusive

KPI Reports

  • Hourly Sales Reports
  • Sales by Terminal
  • Top Sales By Employees
  • Top Seller Categories
  • Top Sellers Items

Transactions Reports

  • Cash Transactions
  • Close Order
  • Credit Card Transaction
  • Open Orders
  • Tax Association Report
  • Time Based Tip Report

Product Mix Report

  • Filter by Terminal or Service Area
  • Sales By Items
  • Sales By Modifier
  • Sales By Super Category
  • Sales By Unmapped Items
  • Sales by Category

Sales Summary

  • Sales by Date
  • Sales Summary/EOD

Operational Reports

  • Discount and Comp
  • Void Item Report

Employee Report

  • Employee Sales
  • Time Report

Audit Reports

  • Cash Drawer

Tax Reports

  • Reports for different tax classes

Customer Management

Customer Management
  • Ability to Add Customer Personal Information ( Name, Telephone number, email address, Delivery and billing address)
  • Integrated with Google to autofill and validate address
  • Start order using existing Customer saved profile
  • Review Customer previous orders
  • Add Customer Notes to profile

Operations

Tip Management

  • Ability to apply tip and close order
  • Apply or edit tip prior to batch close

Closing procedures

  • Ability to add Tips
  • Prints EOD of current day or previous days
  • Option to prevent printing EOD if there are open orders

Batching

  • Currently closing batch automatically on set time

Cash Management

  • Ability to Set Till, Pay In, Pay Out, Cash Counted by the end of the day etc.
  • Prints Summary of Cash Drawer to notify if cash is short or over

Payments​

1. Cash

2. Payment Gateway

Heartland-PS

Heartland

CardConnect

CardConnect

3. General Card Payments

Debit cards

Visa

Gift cards

Mastercard payments

4. User defined payments

  • Check
  • House Account
  • Any third party delivery service Etc.

5. Gift Card

  • Metis gift card
  • Heartland gift card

6. Multi split payment feature

  • Split evenly
  • Split by position
  • Merge check
  • Move items from one check to another

7. Discount

  • Ability to set pre defined discounts.
  • Ability to give manual discount by percentage or dollar amount.
  • Ability to write reason for discount that will help in reporting.

8. Comp

  • Ability to set comp predefined reason
  • Ability to even enter any reason manually for reporting purpose

9. Void

  • Ability to add predefined Void reason at order level
  • Ability to add manual void reason to help track the voids

10. Auto/Manual Gratuity

  • Ability to set auto gratuity once that set number of guest are added on table
  • Ability to remove gratuity
  • Ability to add gratuity manually any percentage any order

11. Manual Credit

  • Manual credit card option comes handy if your card reader has any issue or taking card number on the phone for takeout or delivery orders.

12. Refund

  • Full Refund – Ability to go to any order in past and do the full refund
  • Partial Refund – Ability to do partial refund if needed
  • Tip Refund – Ability to refund tip only if needed for any reason