Quantic Lite

(QLite)

Product

Employee Clock In/Clock Out

Login to the QLite app with Username and Password.
The Pin Pad screen appears, click Clock in/Clock Out at the bottom left corner to clock in or clock out.

Enter your employee pin.

If an employee has multiple roles, the Select Role screen appears.

Here an employee should select the role that s/he is currently clocking in as.
Clock in/Clock out

On the Clock In/Clock Out screen, the employee’s name will appear with a greeting message.

Click the Clock In Now button if you want to clock in.

Or, click the Clock Out Now button if you want to clock out.

Quick Charge

Once you log in to the QLite app, the service area list opens up.

Click the Quick Charge button on the top.

On the Quick Charge screen, enter the amount you want to charge the customer.

Select the payment option at the bottom – Cash or Card.

You can also explore other payment options at the top of the screen (for example gift cards and EBT payments).

If you are choosing the credit option, you may be prompted to select the tax.

Click Continue to charge the amount.

If you only have 1 default tax rate or no taxes, you will skip this screen.

Placing a Quick Order

On the Service Area screen, tap the Quick Order option.

The Quick Order screen opens up displaying the currently open orders.

Click the ➕ icon at the bottom right corner to create a new quick order.
Tap the category you want to select an item from or search using a search bar on top.
The item list will open with images and prices for each item.
Select the item(s) to be added to the cart.
Click cart icon cart icon at the bottom to checkout.
Verify the order at the checkout screen.

Click Pay at the bottom. You can also send the order to the kitchen by clicking Send.

Note: To add more items, you can click the back arrow in the top left to go back to the menu screen.

The next screen will display differentnt payment options.

Select the payment option the customer will be using. 

The Payment Success message appears confirming that the amount has been accepted successfully.

Now you can choose to print either a customer receipt copy, merchant receipt copy, or both.

Click No Thanks, if you do not need to print a receipt.

You can also enter the customer’s email address to send an e-receipt.

Coursing and Positioning

QLite allows the servers to assign seats and courses when building an order. Orders will be split into the respective positions when ordered. It begins with adding a course list in the backend portal and enabling the course for categories. If you have already added the course list and enabled the course for categories/items from the back-end portal, skip to the next section, Starting a Table.

Creating a Course List

Login to the Quantic back-end portal.

Click the Hamburger button and select Configuration on the left.

Expand the Setup menu and click Course List.

Click the Edit button on the top right corner.

Click ➕Add Course List button.

A new row will be added underneath the Course Name. Click on the empty field, put the name of the course, and click Save Changes.

To add more, click ➕Add Course List button, enter the name of the course, and keep repeating this step until you are done.

Click the Back to Dashboard button on the top left corner.

Enabling Course

1. On category level

Click the Catalog button on the left menu.

Click the Categories tab.

Select the Category you want to enable the coursing for.

Click Additional Settings.

✔️ mark the Enable Course and Enable Position checkbox.

Click Save.

Now all items in this category will inherit the setting for course and position.

2. On item level

Click the Catalog button on the left menu.

Click the Item tab.

Select the Item you want to enable the coursing for.

Click Additional Settings.

✔️ mark the Enable Course (Auto-Coursing) checkbox or select the course from the drop-down list.

✔️ mark the Enable Position checkbox.

Click Save.

Starting a Table

Go to the Service Area screen.

Click the Main Dining tab to start a table.

A list of tables will appear. The blocks will appear grey if the tables are empty, or red if occupied.

Tap the table where you want to start an order.
Enter the guest count.

Click Done.

Tap the category you want to select an item from.
Note:To add a customer to a table, click on the top right corner. Select the customer from the pre-added list or you can add a new customer on the table as well.

The item list will open with images and prices for each item.

Select the item(s) to be added to the cart.

The Course and Position window appears. Here you can select the course for the selected item. Every time a new item is added to the cart, the course and position need to be selected.

Click Done.

Once all the required items are added tot he cart, click cart icon at the bottom to checkout.

Verify the order at the checkout screen.

Click Pay at the bottom and select the payment option. You can also send the order to the kitchen by clicking Send.

Viewing Orders (Paid or Unpaid)

Login to your QLite app.
Tap the left navigation icon.

Click Orders.

Now tap on Paid or Unpaid tabs to view the transactions.

Tap on an order to open a check and perform any action, like printng a receipt or processing payment.

Adding a Customer

Login to your QLite app.
Tap on the left navigation icon.

Click Customers.

The pre-saved customer’s list opens up.

Click   at the bottom right corner to add a new customer. 

Enter customer name, email, phone number, and address.

Applying Tips

Login to your QLite app.
Tap on the left navigation icon.

Click Tips.

Switch between the Untipped and Tipped tabs to select the order in which you want to edit the tip amount.

Select the order for which you have received the tip.
Enter the tip amount.

Click Apply.

In case you don’t want to apply tip, click No Tip at the bottom.

Adding Employees

Click the left navigation.

Tap the Employees option.

A list of employees shows up with their security pins on the right. Tap the eye icon to show the specific employee’s pin.

Click the ➕ icon on the bottom right corner to add a new employee.

Enter the employee name, first and last name in the separate fields
Select the role from the drop-down list.

Enter the pin and click Save.

How to Run Reports?

Click the left navigation button.

Tap Reports.

Select the report you want to run. Here are different reports you can choose from.
  • Employee Sales/Tip.
  • Weekly Time Report.
  • Employee Sales.
  • Cash Drawer Report.
  • Employee Sales.
  • Sales Summary/EOD.
  • Tip By Terminal.
  • Hourly Sales Reports.

Here’s an example of a typical Employee Sales Report. You can select the date range from the top to view the report for a particular time period and click Go.

You can also print this report by clicking the Printer icon on the top right corner.

Taking Orders from Customer Management Screen

Click the left navigation, select Customers.

A list of saved customers shows up.
Tap on the customer you want to start the order for.

Click the Start Order button on the top right corner.

Tap the category you want to select an item from.
Note: To add a different customer to a table, click on the top right corner and select the customer from the pre-added list.
The item list will open with images and prices for each item.
Select the item(s) to be added to the cart.

The Course and Position window appears. Here you can select the course for the selected item. Every time a new item is added to the cart, the course and position need to be selected.

Click Done.

Once all the required items are added to the cart, click cart icon at the bottom to checkout. Now you will be heading towards the checkout screen.

Verify the order at the checkout screen.

Click Pay at the bottom and select the payment method on the next scrceen. You can also send the order to the kitchen by clicking Send.

Applying Void

You can void the entire order from the checkout page after clicking the Pay button and selecting Void on the screen.

This screen shows the order taken from Main Dining with 3 items added to it. The balance to be paid is displayed at the bottom.


After verifying the order at the checkout screen, click the Pay button at the bottom. 

A new screen will appear where you can choose the mode of payment. It also displays the Void and Comp options; choose Void at the bottom.

The Void screen pops up. Either enter the valid reason to void the order or select from the pre-defined reasons. Once you are done with the selection, click Apply at the bottom. 


Now you can go to the Orders section to verify the specific order has been voided.

Applying Comp

You can mark the order as a comp from the checkout page after clicking the Pay button and selecting Comp on the screen.

This screen shows the order taken from Main Dining with 3 items added to it. The balance to be paid is displayed at the bottom.


After verifying the order at the checkout screen, click the Pay button at the bottom.

A new screen will appear where you can choose the mode of payment. It also displays the Void and Comp options; choose Comp at the bottom.

The Comp screen pops up. Either enter the valid reason to mark the order as comp or select from the pre-defined reasons. Once you are done with the selection, click Apply at the bottom. 


Now you can go to the Orders section to verify the specific order has been marked comp.

Redeeming the Reward Points

Your guests can redeem the reward points by tapping the Redeem Points button on the checkout page. The Reward Points screen shows the Balance Points and the remaining points after deducting the points redeemed.

On the checkout page, scroll down to the bottom to view the Redeem Points button. Click over it to proceed.

Note: Redeem Points feature will be enabled only if the customer is added to the order.

The Reward Points screen shows points balanced in the customer’s QLite account.  

In this example, the guest has 260 points redeemable, and s/he wants to redeem 39 points to pay for the order. 

To redeem, click the Redeem Points button, and you are good to go. 

If a customer does not want to redeem the reward points, click Cancel or click Save for Later.

On the checkout page, scroll down to view the Payment Link button. Click over it to proceed.

The QR Code Payment screen appears that shows a unique QR code for every new payment. 

Enter customer’s Email or Phone Number or both on the respective fields and click Apply

The QR code has been sent via email, text, or both to the customer. Ask them to scan the QR code and proceed with the payment.

Adding a new item

Now you can offer a variety of items to your guests by adding as many items as you want on the QLite app.

Open the category where you want to add new items. 

Scroll down to the bottom. Tap on the empty box with ➕ on it.

The Add Item window appears. Enter the Item Name, Price, and Item Description and click Save.

Accepting Payments via Gift Card

Besides cash or card, QLite allows you to accept payments via Gift Card. You can issue a new gift card, top up the balance or deactivate the gift card from the QLite app.

Once the items are added to the order, click the Gift Card button on the checkout screen. 

The Gift Card screen shows the due amount to be paid. You can choose to pay the amount by:

  • Entering the pin.
  • Swiping the gift card.
  • Digitally through one-time password (OTP).

Tap on the Manual tab, enter the gift card number, enter PIN and click Done. If the gift card is not having a sufficient balance you can charge the remaining amount via other modes.

Alternatively, you can charge by swiping the gift card on the terminal. If the gift card is not having a sufficient balance you can charge the remaining amount via other modes.

Lastly, you can also charge the amount by tapping the Digital tab. 

Enter the gift card number and click Send OTP. The guest will receive the one-time password in the registered number. Enter the OTP in the appropriate field and click Done

If the gift card is not having a sufficient balance you can charge the remaining amount via other modes.

Adding Notes to Order

At the checkout screen, you can add the notes to an order.

Tap the ➕Order Note button at the bottom of the screen.

On the Add Note screen, select the note from the pre-defined options or just write it on the dedicated field. Click Done to apply the note to an order.

Applying Discounts

After adding items to the cart, click the cart iconicon to move forward to the checkout screen.

Review the cart and click Pay to accept payment from the guests.

Click the Discount button on the screen to apply for a discount.

On the Discount screen, you can either enter the discount (% or $) or select from the predefined discount value.

Enter the valid discounting reason.

Click Apply.

You will be redirected to the checkout page having revised Balance Due that needs to be paid.

Select either Cash or Card to pay for the due amount.

The Payment Success screen will appear.

To email, the receipt to the guest, enter the customer’s email address in the Email field and click Send.

You can also print the receipt copies by clicking on the Customer Copy, Merchant Copy or Print Both Copies.

Click No Thanks to avoid printing the receipts.

Applying Tax Exemption

After adding items to the cart, click the cart iconicon to move forward to the checkout screen.

Review the cart and click Pay to accept payment from the guests.

Click the Tax Exempt button on the screen to apply tax exemption.

On the Tax Exempt screen, enter the reason for tax exemption.

Click Apply.

You will be redirected to the checkout page having revised Balance Due that needs to be paid.

Select either Cash or Card to pay for the due amount.

The Payment Success screen will appear.

To email, the receipt to the guest, enter the customer’s email address in the Email field and click Send.

You can also print the receipt copies by clicking on the Customer Copy, Merchant Copy or Print Both Copies.

Click No Thanks to avoid printing the receipts.

Applying Gratuity

After adding items to the cart, click the cart iconicon to move forward to the checkout screen.

Review the cart and click Pay to accept payment from the guests.

Click the Gratuity button on the screen.

On the Gratuity screen, enter the gratuity in $ or %.

Click Apply. You may be prompted to enter the manager pin to proceed. Make sure you have the privilege to apply the gratuity to an order.

You will be redirected to the checkout page having revised Balance Due that needs to be paid.

Select either Cash or Card to pay for the due amount.

The Payment Success screen will appear.

To email, the receipt to the guest, enter the customer’s email address in the Email field and click Send.

You can also print the receipt copies by clicking on the Customer Copy, Merchant Copy or Print Both Copies.

Click No Thanks to avoid printing the receipts.

Item Level Operations

You can apply discounts, void, comp, Tax Exempt on a single item or the entire order. Here are the steps that need to be followed to perform these operations on an item in the order.

After adding items to the cart, click the cart icon icon to move forward to the checkout screen.

The final check will open, here you can review the orders. To perform an item level operation, click the   icon on the top right corner.

Select the item that you want to edit. 

In this example, we need to apply a discount on Fried Mushroom, so we tap on that item. The circle adjacent to it will be highlighted indicating it is selected.

The list of operations will open. Select the one you want to apply on an item.

Since we have to apply for a discount, we will tap on the Discount button.

The Discount screen will open. 

Enter the discount in % or $ and put the reason for discounting the item.

Alternatively, you can also select from the predefined discounts.

Click Apply.

The discount has been applied and it will show up at the bottom. The balance due will be revised as well. 

Now click Send to send an order to the kitchen or click Pay to pay for the order.

Select the payment method the customer wants to pay through.

Great! You have successfully completed the item level operations.