Quantic Smart Terminal

(QST)

Product

How to run a transaction?

  1. Log in to your Quantic Smart Terminal with the Username and Password.
  2. Enter the unique four-digit pin that has been provided to you in the welcome letter.
  3. The Enter Amount screen appears. Here you need to enter the amount that you want to charge from your customer.
  4. Select Cash or Card depending on how your customer wants to pay. In case you have a cash or a credit surcharge program, you will see a different price on the card option.
  1. Once the payment is successful, you will see the same on the confirmation screen and it will be displayed with the Green Tick .
  2. If unfortunately, the payment fails, you will see a Red Cross on the screen with a Payment Unsuccessful message underneath.
  3. Now enter the customer’s email address to send a soft copy of the payment receipt. Once done, hit to send.
  4. Or, you can also print the Customer Copy or Merchant Copy by clicking over the appropriate option.
  5. Click , if you don’t want to print a receipt copy.

How to refund a transaction?

  1. After logging in to your Quantic Smart Terminal portal, tap on the Navigation button (on the top left corner) or simply swipe the screen to the right.
  2. A new screen will appear, click the Refund tab and enter the amount to be refunded.
  1. On the Refund screen, enter the amount to be refunded by using a virtual keyboard. Use the Clear button to edit the amount.
  2. And finally, click the Refund button at the bottom.

How to void a transaction?

  1. After logging in to the Quantic Smart Terminal, click the Navigation button and select Transactions.
  1. Now the Transactions screen will open, click the Paid tab.
  2. The list of transactions (credit/cash) will appear in the drop-down.
  3. Drag the order (that you want to void) to the left, the button will appear as shown in the screenshot, click over it.
  4. Finally, click Yes on the confirmation screen.

How to close the batch?

  1. If you have not set up Auto Batch Close, you can close it manually by following the below steps.
  2. Click the Navigation tab.
  3. Hit the Batch button.
  1. Now click Close Batch on the Batch screen.

How to run a report?

  1. Login to your Quantic Smart Terminal with the Username and Password.
  2. Enter the unique four-digit pin that has been provided to you in the welcome letter.
  3. Now tap on the Navigation button (present on the top left corner) or simply swipe the screen to the right.
  4. A new screen will appear, here click Reports.
  1. Now you will land on the Reports screen where you can run the reports as per your choice.
  • Sales Summary
  • Employee Sales Summary
  • Batch Report
  • Terminal Sales Summary
  • Transaction List
  1. This is how the Sales Summary looks, which represents Total Cash and Credit Sales.
  2. You can scroll to the bottom to check Net Sales (Cash + Credit) after deductions and Batch Total (Net Sale + Tip + Tax + Deposit).

Employee Management

Now managing employees is quite simple with your QST device. You can add employees, view employee login pin, add roles and assign privileges from QST with ease.

How to add an employee?

  1. Once you log in to your Quantic Smart Terminal portal, go to the top left corner and click the Navigation tab.
  2. On the list, click over the Employees tab.
  1. On the Employee Menu screen, click the Add Employee button.
  1. Moving forward, you will land on the Add Employee screen, here you should fill in the employee’s information.
  2. Enter the following details and make sure they are correct.
  • First name.
  • Last name.
  • Hit the 🔻 button to select the role of a particular employee. (You can add roles from the Employee Menu screen)
  • Choose a security pin.
  1. Finally, click Save.

How to view/edit an employee?

  1. Once you log in to your Quantic Smart Terminal portal, go to the top left corner and click the Navigation tab.
  2. On the list, click over the Employees tab.
  1. On the Employee Menu screen, click the View/Edit Employee button.
  1. A new screen will pop up displaying the list of employees with roles mentioned underneath the employee.
  2. Here you can tap on any employee to modify his/her details such as – name, role, and pin.
  3. To view the employee pin, click the button next to the employee.
  4. You can also add a new employee from this screen by clicking the button at the bottom right corner.

How to delete an employee?

  1. Once you log in to your Quantic Smart Terminal portal, go to the top left corner and click the Navigation tab.
  2. On the list, click over the Employees tab.
  1. On the Employee Menu screen, click the View/Edit Employee button.
  1. The list of employees will appear.
  2. Drag the employee (that you want to delete) to the left, the button will appear as shown in the screenshot, click over it to delete an employee. Similarly, you can delete other employees as well.

How to add roles?

  1. Once you log in to your Quantic Smart Terminal portal, go to the top left corner and click the Navigation tab.
  2. On the list, click over the Employees tab.
  1. On the Employee Menu screen, click the Add Role button.
  1. A new screen will open where you can add a new role and assign the privileges to that role.
  • Role name: Enter the role name that you want to create, for eg. Manager, Cashier, Bartender, etc.
  • Description: Here you can describe the role.
  1. Select the privileges that you want to assign to this role and click Add.

How to change the settings?

  1. Login to Quantic Smart Terminal, click the Navigation button.
  2. Now choose Settings from the bottom.
  1. From the Settings screen, you can customize the Quantic Smart Terminal as per your needs. For that, you just have to toggle the switch to On or Off.
  2. Here are the different options that you will get on the Settings screen.
  • Terminal – From here you can switch the terminals.
  • Likewise, you can also Enable List View for Catalog, Show Transaction Details in Batch, etc. by toggling the switches to On or Off.

How to reprint a ticket?

You can reprint a ticket from the Transactions section. Follow the below steps to get the tickets reprinted. 

  1. Once you log in to your Quantic Smart Terminal portal, go to the top left corner and click the Navigation   tab.
  2. On the list, click over the Transactions tab.
  1. Click the Paid tab and select the order you want to reprint.
  1. You can print the Customer Copy or Merchant Copy by clicking over the appropriate option. Click Print Both Copy to print copies for merchant and customer together.
  2. Click , if you don’t want to print a receipt copy.
  3. You can also send a soft copy of the payment receipt to the customer. To do that, enter the customer’s email address in the Email Address field and hit to send.

Gift Card Management

Besides cash or card, QST allows you to accept payments via Gift Card. You can issue a new gift card, top up the balance or deactivate the gift card from the QST app. 

  1. Log in to your QST app.
  2. Tap Sale on the left navigation.
  1. Select the Gift Card tab as shown in the image.Refund tab and enter the amount to be refunded.
  1. Now you can select the operation from the available option based on the user’s request.
  • Redeem – Redeem a gift card to accept the payment.
  • Balance – Check the gift card balance.
  • Issue – Issue a new gift card to the customers.
  • Reload – Reload the amount in a gift card.
  • Deactivate – To deactivate a gift card.Refund tab and enter the amount to be refunded.

Redeeming a gift card

Besides cash or card, QST allows you to accept payments via Gift Card. You can issue a new gift card, top up the balance or deactivate the gift card from the QST app. 

  1. Tap the Gift Card button on the top.
  1. Select Redeem from the available options.
  1. Enter the amount using the pin pad and click Redeem at the bottom.
  1. Enter the gift card number, enter the gift card pin and click Done to redeem a gift card.
  2. Alternatively, you can click Swipe and swipe the gift card to redeem the said amount or you can also scan the bar code on the gift card by tapping the icon.
  3. Once done, the gift card will be redeemed for the order.

Checking the gift card balance

Servers can also check the gift card balance using some simple steps.

  1. Tap the Gift Card button on the top.
  1. Select Balance from the available options.
  1. Enter the gift card number, enter the gift card pin and click Done to know the balance on a gift card.
  1. The available balance will be displayed on the screen.
  2. If you do not want to enter the gift card details manually, you can simply scan the card or swipe it on the terminal.

Issuing a new gift card

QST also allows you to issue a new gift card to the guests. Here’s how you can do it.

  1. Tap the Gift Card button on the top.
  1. Select Issue from the available options.
  1. Enter the amount using the pin pad and click Issue at the bottom.
  2. Take out a fresh gift card, enter the gift card number, enter the gift card pin and click Done. Alternatively, you can simply scan the card or swipe it on the terminal. Now you can hand over the gift card to the guest who has paid for it.

Reloading a gift card

  1. Tap the Gift Card button on the top.
  1. Select Reload from the available options.
  1. Enter the amount using the pin pad and click Reload at the bottom.
  1. Enter the gift card number, enter the gift card pin and click Done.
  1. Now choose the payment method – cash or card to reload the gift card.
  2. You can print the receipt for the merchant, customer, or both if needed.

Deactivating the gift card

Gift cards can be deactivated at any time from the QST terminal. Below are the steps are deactivate a gift card.

  1. Tap the Gift Card button on the top.
  2. Select Deactivate from the available options.Refund tab and enter the amount to be refunded.
  1. Enter the gift card number, enter the gift card pin and click Done.
  2. That’s all! The gift card is successfully deactivated.