How to apply Discount, Void and Comp

  • Let us learn how to apply Void, Discount and Comp
  • First let us learn how to apply Void on an item and apply void on entire order.
  • In this example, the server John is taking an order for the customer named Amy. Amy is ordering an almond biscotti, a cranberry scone, a cappuccino and a latte. But Amy wants to cancel her order for a cranberry scone. In this scenario, the server needs to apply Void.
  • To apply Void, first tap on on the bottom right hand side of the screen. Then tap on the item which needs to be voided and tap on on the right hand side of the screen. A new pop-up window will appear asking you to enter the reason for Void. State the reason or tap on the predefined reasons if applicable and click on Apply on the upper right hand side of the pop-up window.
  • To proceed to pay or add any more items to the order tap on on the bottom right hand side of the screen.
  • To Void the entire order, first tap on on the bottom right hand side of the screen. Select all the items and tap on on the right hand side of the screen.
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  • To exit out of void tap on Once the entire order is voided, you can see the order under closed orders as Voided.
  • Let us now learn how to apply Discount on an item and apply discount on the entire order.
  • In this example, the server John is taking an order for the customer named Thomas. Thomas is placing an order for 1 chocolate croissant, 1 blueberry muffin and 2 french vanilla coffee. As the restaurant has Thursday special on Chocolate croissant, so Thomas is eligible to get a discount on that item.
  • To apply discount, first tap on on on the bottom right hand side of the screen. Then tap on the item which needs to be discounted tap on on the right hand side of the screen. A new screen pops-up asking to enter the discount % and the reason. Enter the discount % and click on APPLY. On the Left screen you can see the discount applied.
  • To proceed to pay or add any more items to the order tap on on the bottom right hand side of the screen.
  • To apply discount on the entire order first tap on on the bottom right hand side of the screen. Select all the items and tap on , enter the discount %, the reason for discount and click on apply. On the left hand side of the screen you can see the entire order along with the discount.
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  • To exit out of discount tap on
  • You can proceed to pay for the order.
  • Let us now learn how to apply Comp on an item and Comp the entire order.
  • In this example, the server John is taking an order for the customer named Raj. Raj is placing an order for 1 Raisin walnut bagel, 1 Walnut brownie and 1 Iced Hazelnut coffee. As Raj is Family, he gets a comp.
  • To apply Comp, first tap on on the bottom right hand side of the screen. Then tap on the item which needs to be Comp and tap on on the right hand side of the screen. A new pop-up window will appear asking you to enter the reason for Comp. State the reason or tap on the predefined reasons if applicable and click on Apply on the upper right hand side of the pop-up window.
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  • To proceed to pay or add any more items to the order tap on on the bottom right hand side of the screen.
  • To Comp the entire order, first tap on on the bottom right hand side of the screen. Select all the items and tap on on the right hand side of the screen. A new pop-up window will appear asking you to enter the reason for Comp. State the reason or tap on the predefined reasons if applicable and click on Apply on the upper right hand side of the pop-up window.
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  • To exit out of Comp tap on . Once the entire order is Comped, you can see the Comped order under closed orders as Comp.