Setting Up Your POS System

iPad Setup:

For Hardwired iPad:

Note

Use only the charging brick that comes with the iPad originally in order to use the ethernet cable

Charger Block

  • Connect the adapters the same way as the image shown.
  • Go into Settings, turn off Wifi
  • Go to Ethernet adapter right below and check IP and note it down for troubleshooting if needed
  • Open the browser and go to Google or any website to check if you get internet.

Camera Adapter

Ethernet Adapter

All the adapters together

For iPads that use Wifi (no adapters):

  1. Open Settings
  2. Go to Wifi
  3. Connect to your Wifi network.
  4. Click on the blue “i” icon to check IP address
  5. Note it down for troubleshooting if needed

Downloading Quantic:

  1. Open the browser
  2. Go to getquantic.com/download
  3. Choose the type of software based on your location (Restaurant or Retail)
  4. Click install.
  5. Go to back to system settings.
  6. Go to general.
  7. Towards the bottom of the list select Device Management.
  8. Select Metispro Corp and trust it.
  9. You may now open the app and enter your personal credentials.

Note

If you've also purchased the CDS the procedure is the same except you must download the CDS version from getquantic.com/download.

Setting Up Your Printers

  1. First verify which printer you have by either reading the model number or comparing it to the images shown on the right.
  1. With the exception of the Star printer, make sure the adapters that come with the power cables are secure and plugged in.
  2. Next plug in the ethernet cable and the cash drawer cable.
  3. When you are finished it should look similar to the image shown on the right but may be slightly different depending on your printer type.
  1. Next we must configure the printer.
  2. To start, take a pen or paper clip and press the pinhole button for about 5 seconds or until the network information prints out.
  3. Confirm the IP Address is not 192.168.192.168 and then visit the address in safari on the tablet.
  4. If you have an Inteligent printer (one with usb inputs on the ethernet controller) you will have to type into the address bar the IP Address followed by /webconfig (i.e. 192.168.1.100/webconfig).
  5. Using the printer model you found earlier, please use the arrows to follow the appropriate steps below to configure your printers network settings.

Setting Up a Manual IP Address

Epson U220B –

  • Visit the IP Address found earlier (remembering to add “/webconfig” if it’s an intelligent printer) and login using “epson” as both the username and password.
  • Next navigate to the System Settings on the lower-left side of the screen.
  • Open up TCP/IP and change the “Get IP Address” setting from auto to manual.
  • confirm the IP Address matches the one printed earlier then click Apply at the bottom to restart the printer and apply the changes.

Epson TM-30 –

  • Visit the IP Address found earlier (remembering to add “/webconfig” if it’s an intelligent printer) and login using “epson” as both the username and password.
  • Click TCP/IP under the Configuration header (the information header will not be editable).
  • Change “acquiring the IP Address” from auto to manual and verify the IP Address is the same as the one printed earlier
  • Click Send to restart the printer and apply changes.

Epson M422A –

  • Visit the IP Address found earlier (remembering to add “/webconfig” if it’s an intelligent printer) and login using “epson” as both the username and password.
  • Change “Get IP Address” from auto to manual and verify the IP Address is the one printed earlier.
  • Click Submit to restart the printer and apply changes.

Star SP700 –

  • Visit the IP Address found earlier under “Current IP Parameters Status” at the bottom of the receipt (remembering to add “/webconfig” if it’s an intelligent printer)
  • Mouseover the “System Access” tab and click login the use “root” as the username and “public” as the password.
  • Now under the newly added “Network Configuration” tab click IP Parameters.
  • Click the circle next to “Static //following address are used” and enter the information at the bottom of the receipt printed earlier
  • Click Submit to restart the printer and apply changes.
  1. Now we must connect the printer to the app. Start by opening Quantic POS.
  2. Open the navigation menu then choose Hardware > Printers.
  3. On the top-right side of the screen select Scan Printers.
  4. Find the printer with a matching IP Address and click the red Add button.
  5. Give the printer a name, select its group (groups created in the backend are likely called Kitchen or Receipt).
  6. Next enable the Drawer if one is attached and give it a name (conventional names are CD1 or CD2 etc.).
  7. Next you must select the printer type (either thermal or impact check here if you aren’t sure which) and the brand (Epson or Star) then press Save.
  8. Finally, if its a receipt printer reselect the one just created and toggle “Printing”. You may now create a test order and attempt to print.
  9. If the printer is for the kitchen you must make sure its assigned to the proper group and also that items ave been assigned there in the Quantic Portal.

Setting Up Your Card Readers

  1. The first step is to identify what type of card reader you have.
  2. Quantic supports two types of card readers, The Pax S300 and the Ingenico ipp320.
  3. Please choose the appropriate article below to learn how to set up your Card Reader

Setting Up Your Scanners

Honeywell 

  1. Plug your Honeywell Scanner into your printer.
  2. Enter your printer’s IP Address followed by “/webconfig” (e.g 192.168.1.1/webconfig).
  3. On the left click “key input device”.
  4. If your scanner is connected the “device name” field should autopopulate for the Honeywell scanner.
  5. Enter “local_scanner” for “Device ID”.
  6. click add
  7.  Perform the operation test.
  8. Open Quantic POS.
  9. Open the menu and navigate to POS Operations > settings > core > configurations
  10. Use the search bar at the top to find “enable honeywell scanner”.
  11. Turn the setting on (if it is already on turn it off then back on).
  12. Go back to employee pin screen
  13. Try scanning an item to confirm your scanner works.

Socket Scanner

  1. Download the Socket Mobile Companion app from the App Store.
  2.  Go through the steps in the app to pair your scanner with your tablet.
  3. After pairing your scanner, return to the POS.
  4. Open the menu and navigate to POS Operations > settings > core > configurations then use the search bar at the top to find “enable Socket Scanner”.
  5. Turn this setting on (if it is already on please turn it off and on again).
  6. Try scanning an item to confirm your scanner works.

Setting Up Your Scales

  1. First make sure the power cable is plugged in and secure. Plug the scale’s serial port into your intelligent printer.
  2. Turn off the scale using the switch on the back then hold the # button and switch the power back on. The scale should display TYPE – # (where # is some number).
  3. Change the type to 5 using the lb / oz button and finally save the changes by holding the ZERO button.

U220i : 

  1. Open the browser
  2. Go to printer’s IP Address (i.e. 10.1.10.155)
  3. username and password are both “epson”
  4. Look on the left for the option called “EpsonNet Config…”.
  5. If it asks for a username and password, they are both“epson”.
  6. Look on the left for the option called “Serial Device”.
  7. If the scale is connected correctly it should show something under Device ID if not the scale is not connected correctly.
  8. Hit on “test” to test the scale
  9. Put in username and password
  10. On the left box, enter, hit Send
  11. The screen should show the weight
  12. If not showing weight redo the setup

Tm-u220i :

  1. Open the browser
  2. Go to printer’s IP, add “/webconfig” (i.e. 10.1.10.155/webconfig)
  3. Put in username and password: “epson”
  4. Look on the left for Configuration
  5. Look under Web Service Settings
  6. Click Serial Communication Device
  7. If the scale is connected correctly it should show something under Device ID
  8. If nothing shows up Scale is not connected correctly
  9. Hit on “test” to test the scale
  10. Put in username and password
  11. On the left box, enter “ “, hit Send
  12. The screen should show the weight
  13. If not showing weight redo the setup

After connecting the scale:

  1. Open the POS
  2. Select an item that has “Enable Weight” on
  3. Check if POS shows any weight of the item
  4. If POS does not show any weight recheck the setup